Services

Please call (301) 490-1099 to make an appointment with your preferred nail technician. Otherwise, no appointment is needed.
WALK-INS ARE WELCOME
GIFT CARDS AVAILABLE

We accept walk-in customers up to 30 minutes before closing time.

TARDINESS

Scheduled appointments have a 10-minute grace period to allow for traffic or parking issues. If you anticipate arriving late (beyond 10 minutes), please call ahead to check availability. One late client can affect our entire schedule and delay others. If you arrive more than 10 minutes late, we reserve the right to refuse partial or full services.

CANCELLATION

Appointments can be canceled up to 24 hours in advance, or at least 30 minutes before your appointment, by calling (301) 490-1099.
Please be considerate and give us enough notice so we can offer the slot to another client on our waitlist.

We understand emergencies happen, but if you repeatedly cancel or no-show without proper notice, we reserve the right to decline future appointment bookings.

HEALTH

If you are feeling unwell, please call to reschedule.
We cannot perform services on clients with contagious conditions (e.g., fungus, warts) or open/infected wounds without written consent from a physician.

If you have a concern about a condition on your hands or feet, please notify us before the service begins. We will assess if it’s safe and legal to proceed.

CHILDREN

We love doing children’s nails! However, unattended children can be disruptive and may be exposed to harmful products.
If your child is under 10 and not receiving a service, please keep them safe and arrange child care before your visit.

PAYMENT METHODS

Please pay at the front desk.
We accept Cash, Zelle, and all major credit/debit cards (except American Express and personal checks).

SATISFACTION / REFUND

If you are not satisfied with your nails, please inform the receptionist or manager before leaving. We will fix or remove the work at no additional charge.

Once you leave the salon, any changes will be considered a change of mind and may incur an extra fee.
No cash refunds will be issued after you leave the salon.

GUARANTEE

• Enhancements are guaranteed for 3 days
• Gel manicures are guaranteed for 7 business days – (Excludes breakage)
• If you experience chipping, lifting, or loss within this period, please call us for a free repair.
• After this period or in cases of breakage, tears, or corner damage, repairs start at $5+ per nail.
• Regular polish is not guaranteed.

Please remember, nails are jewels, not tools. Be kind to your nails, and they will look beautiful for weeks after your service.

SURVEILLANCE

For your safety and ours, digital video surveillance is in use throughout the premises.

WE RESERVE THE RIGHT TO REFUSE SERVICE TO:

• Anyone with a potentially contagious nail condition
  • Anyone with open or infected wounds
  • Anyone in poor health who may be at risk from our services
  • Anyone arriving more than 10 minutes late
  • Anyone being loud, rude, or disrespectful

DISCLAIMER

We are not responsible for lost or damaged personal items, including cell phones.